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But despite this early deployment and widespread use, one senior figure in the country’s covid-19 response says the real impact of Rakning C-19 has been small, compared with manual tracing techniques like phone calls.
“The technology is more or less … I wouldn’t say useless,” says Gestur Pálmason, a detective inspector with the Icelandic Police Service who is overseeing contact tracing efforts. “But it’s the integration of the two that gives you results. I would say it [Rakning] has proven useful in a few cases, but it wasn’t a game changer for us.”